Shops and Duty-Free at Guarulhos Airport
Guarulhos International Airport offers a widely varied shopping experience, combining renowned brand stores, duty-free products, convenience shops, and last-minute options. However, to ensure your shopping spree doesn’t turn into an unnecessary expense or a bad experience, it is essential that you know the operational reality that travelers report from behind the counters.
FAQs about shopping at GRU
- Is it worth reserving products online at Duty Free?
It’s not a guarantee. Many users report that, upon arrival, products are out of stock or the reservation price is not honored. It is better to buy directly what you see available on the shelf. - Where to buy snacks at the lowest price?
Undoubtedly at Carrefour Express (Terminal 2, West Arrivals). Prices are like a regular supermarket, ideal for avoiding the markups of the boarding areas. - Where to buy the Brazil national team jersey?
The Bola Show store is the reference. They offer on-the-spot customization, although you should verify the size very well before paying. - Can I pay with foreign currency?
Yes, Duty Free accepts Dollars and Euros, but the exchange rate is usually unfavorable. It is recommended to pay with a credit or debit card to get the official rate.
Duty Free – Image from YouTube
Critical Points: Smart Shopper Manual
The Dufry stock trap
The online reservation system and the “A Volta” club have recurring failures. Travelers report that pre-selected products are not in the store at pickup time, wasting valuable layover time.
Strategy: Do not base your gift budget solely on online reservations. If you need something urgently, buy it in your home country or be prepared to look for alternatives on the physical shelves.
Security Alert at Carrefour Express
Isolated cases of card cloning have been reported at the Terminal 2 location after making payments with a PIN.
Strategy: Preferably use contactless payments (Apple Pay/Google Pay) or cash for small purchases at this supermarket. Always check that the shelf price matches exactly the product you are taking, as tags are often mixed up.
Size verification at Bola Show
Some tourists have reported receiving child sizes when buying personalized adult jerseys, realizing the mistake only upon arriving at their destination.
Strategy: Try on the garment or visually compare it with one of your own before it is printed. Once personalized, the store usually puts up many barriers for returns or exchanges.
Luxury products and displays
In high-end boutiques like Chanel, deliveries of display products (used by other customers for testing) as if they were new have been reported.
Strategy: Always demand that the product be taken out of a sealed box in front of you and thoroughly check hinges, atomizers, or seams before leaving the store.
According to the experience of several users, GRU feels like a modern shopping mall, ideal for killing time between connections or picking up last-minute souvenirs.
Stores open 24 hours
- DUFRY SHOPPING – Terminal 2 (boarding and connection areas)
- DUTY FREE – Terminals 2 and 3, in arrivals and departure areas
- HUDSON – Terminals 1, 2, and 3, departure area
- SÃO PAULO DUFRY EXPRESS – Terminal 1 (public area)
- CARREFOUR EXPRESS – Terminal 2, west arrivals area
- TBT PRINT – Terminal 2, east departures
- PROTEC BAG – Terminal 3, mezzanine (also in T1 and T2 with extended hours)
- GIULIANA FLORES – Terminals 2 and 3
- PÁSSARO MARRON – Terminal 2, arrivals area
Best areas for shopping
- Terminal 3: Ideal for luxury shopping and duty-free. Here you will find boutiques from brands like Burberry, Chanel, Dior, Hugo Boss, Montblanc, and more.
- Terminal 2: Great variety of popular stores, souvenirs, pharmacies, casual wear, electronics, and convenience. Several 24-hour shops are also located there.
- Terminal 1: More limited options, but includes some key stores like São Paulo Dufry Express and Hudson (24 hours).
Shopping tips from travelers
🗣️ User Experience: Travelers highlight that stores like Droga Raia maintain honest prices despite being inside the airport, making them ideal for medical emergencies or forgotten items.
Strategy: If you need basic medications, don’t buy them at convenience kiosks; walk to the Droga Raia pharmacy in T3 to save significantly.
- 🧴 Liquids in connection: If buying perfumes or cosmetics at duty-free, make sure they seal them correctly in approved bags (STEBs) if you have an international connection. Several passengers report confiscations due to staff non-compliance.
- 🎧 Technology: Some stores have promotional prices on tech products like JBL headphones or portable chargers. Recommended for travel emergencies.
- 🧳 Luggage protection: Protec Bag receives good ratings. They now offer a small cutter to facilitate opening upon arrival.
- 💳 Payments: Some stores do not accept damaged bills nor offer instant refund receipts. It is recommended to pay with a card or confirm policies before buying.
Is it worth shopping at GRU?
Although prices are typical of an airport and in many cases higher than street stores, duty-free can offer interesting promotions, especially on beauty items, beverages, and gifts. For international travelers or those with little time, it represents a practical option.
However, for larger purchases or high-end technology, many users recommend researching prices in advance, as they are not always convenient.
Complete list of stores by terminal
Looking for a specific store or just want to explore all available options at the airport? Below we present the complete list of commercial establishments organized by terminal, zone (public or restricted), and hours.
Terminal 1
Public Area
- CHILLI BEANS: Arrivals and departures – 6:00 am – 11:00 pm
- FARMAIS: Arrivals and departures – 6:00 am – 11:00 pm
- PROTEC BAG: Arrivals and departures – 6:00 am – 10:00 pm
- SÃO PAULO DUFRY EXPRESS: Arrivals and departures – 24 hours
Restricted Area
- HUDSON: Departure Level – 24 hours
- MANIA DE LEITURA: Departure Level – 6:00 am – 11:00 pm
- QUICK MASSAGE: Departure Level – 10:00 am – 10:00 pm
Terminal 2
Public Area
- ACIUM: East Departures – 6:00 am – 11:00 pm
- BELLE STONES: East Departures – 6:00 am – 11:00 pm
- BOLA SHOW: East/West Departures – 6:00 am – 11:00 pm
- CARREFOUR EXPRESS: West Arrivals – 24 hours
- CASA DANI: West Arrivals – 6:00 am – 11:00 pm
- CHILLI BEANS: East/West Departures – 6:00 am – 11:00 pm
- DUDALINA: East Departures – 6:00 am – 11:00 pm
- EMPÓRIO DO AÇO: East Departures – 6:00 am – 11:00 pm
- FARMAIS: West Departures / East Arrivals – 6:00 am – 11:00 pm
- FARMELHOR: East/West Departures – 6:00 am – 11:00 pm
- FOM: East Departures – 6:00 am – 11:00 pm
- FUEL: West Departures – 6:00 am – 11:00 pm
- GIULIANA FLORES: East Arrivals – 24 hours
- HAIKAI: East/West Boarding – 6:00 am – 11:00 pm
- HAVAIANAS: East Boarding – 6:00 am – 11:00 pm
- KOPENHAGEN: East Arrivals – 6:00 am – 11:00 pm
- LEITURA: Departure Level – 6:00 am – 11:00 pm
- LIVE!: Departure Level – 6:00 am – 11:00 pm
- LOFT: East/West Departures – 6:00 am – 11:00 pm
- MERCADO DO BANHO: Check-in D – 6:00 am – 11:00 pm
- PÁSSARO MARRON: West Arrivals – 24 hours
- PLANET BRAZIL: East Boarding – 6:00 am – 10:00 pm
- PRINT CONNECT: East Arrivals – 6:00 am – 11:00 pm
- PROTEC BAG: Check-in D, E and West Boarding – 6:00 am – 10:00 pm
- RENNER: West Departures – 6:00 am – 11:00 pm
- SESTINI: West Departures – 6:00 am – 11:00 pm
- SUPER MIX: East Arrivals – 8:00 am – 6:00 pm
- TBT PRINT: East Departures – 24 hours
- THULE: East Departures – 6:00 am – 11:00 pm
Restricted Area
- APEROL DRINKS: West Connector – 9:00 am – 11:00 pm
- BATH & BODY WORKS: Boarding Level – 6:00 am – 11:00 pm
- BOLA SHOW: Connector – 6:00 am – 11:00 pm
- BRASIL SOUVENIRS: East Pier – 3:00 pm – 10:00 pm
- BRASILEIRISSIMA: Connector – 6:00 am – 11:00 pm
- CASA DAS IGUARIAS: Domestic Boarding – 6:00 am – 11:00 pm
- CHILLI BEANS: Connector – 6:00 am – 11:00 pm
- CROCS: Connector – 6:00 am – 11:00 pm
- DUFRY SHOPPING: Multiple areas – Some 24 hours
- DUTY FREE: East Arrivals – 24 hours
- ENERGIA NATURAL: Connector – 6:00 am – 11:00 pm
- FARMELHOR: West Connector – 6:00 am – 11:00 pm
- FOM: Connector – 6:00 am – 11:00 pm
- GIOVANNA BABY: Connector – 6:00 am – 11:00 pm
- HAVAIANAS: Connector – 6:00 am – 11:00 pm
- HUDSON NEWS: Multiple areas – Some 24 hours
- KINGS: West Connector – 6:00 am – 11:00 pm
- LIVRARIAS PRIME: East/West Connector – 6:00 am – 11:00 pm
- LOFT: Connector – 6:00 am – 11:00 pm
- MAKE YOU UP: West Connector – 6:00 am – 11:00 pm
- MELISSA: Connector – 6:00 am – 11:00 pm
- MERCADO DO BANHO: Connector – 10:00 am – 10:00 pm
- MYFAMILY: Connector – 6:00 am – 10:00 pm
- NAÇÃO RUBRO-NEGRA: East/West Connector – 6:00 am – 11:00 pm
- NEW ERA: West Connector – 6:00 am – 11:00 pm
- ORNARE SEMIJOIAS: East Connector – 6:00 am – 11:00 pm
- PLANET BRAZIL SPORTS: West Boarding – 7:00 am – 10:00 pm
- PREMIER COSMÉTICOS: Connector – 6:00 am – 11:00 pm
- QUICK MASSAGE: East and West Piers – 10:00 am – 10:00 pm
- SESTINI: Connector – 6:00 am – 11:00 pm
- SETH: Connector – 6:00 am – 11:00 pm
- SUNGLASS HUT: West Pier – 6:00 am – 11:00 pm
- TRACK & FIELD: Connector – 6:00 am – 10:00 pm
Terminal 3
Public Area
- CHILLI BEANS: Boarding Level – 6:00 am – 11:00 pm
- DROGA RAIA: Mezzanine – 6:00 am – 11:00 pm
- EASYSIM4U: Boarding Level – 6:00 am – 11:00 pm
- GIULIANA FLORES: Arrivals Level – 24 hours
- PLANET BRAZIL: Check-in H – 10:00 am – 11:00 pm
- PRINT & SCAN: Mezzanine – 6:00 am – 11:00 pm
- PROTEC BAG: Mezzanine and Check-in – 24 hours
- SÍRIO-LIBANÊS: Mezzanine – 6:00 am – 11:00 pm
- TESCHI SPA: Mezzanine – 7:00 am – 11:00 pm
- TURQUESA BELEZA: Mezzanine – 7:00 am – 10:00 pm
Restricted Area
- ADIDAS: Departure Level – 6:00 am – 11:00 pm
- BOLA SHOW: Departure Level – 6:00 am – 11:00 pm
- LUXURY BOUTIQUES (Burberry, Chanel, Dior, Hugo Boss, Montblanc, etc.): Fifth Avenue – 6:00 am – 11:00 pm
- DUTY FREE: Arrivals/Departures – 24 hours
- GRANADO: Pier – 6:00 am – 11:00 pm
- H STERN: Pier – 6:00 am – 11:00 pm
- HAVAIANAS: Boarding / Fifth Avenue – 6:00 am – 11:00 pm
- HUDSON NEWS: Fifth Avenue – 24 hours
- VIVARA: Departure Level – 6:00 am – 11:00 pm