Taxis and Ride-sharing Apps at São Paulo Guarulhos Airport
If you are arriving at or departing from Guarulhos International Airport (GRU), you have several options for moving quickly and directly. Whether using official Guarucoop taxis or apps like Uber and 99, it is crucial that you understand the real logistics to avoid overpaying or wasting time looking for your driver in congested areas.
FAQs about Taxis and Apps at GRU
- Where do I catch official taxis?
In all terminals, arrivals area. Look for the Guarucoop counters. Do not accept rides from people soliciting you outside these points. - Can I order an Uber from the airport?
Yes. Pick-up points are marked on the arrivals level, although in Terminal 2 the area is often under construction and confusing. - Which is cheaper: taxi or app?
Uber or 99 usually cost between 30% and 50% less. However, the official taxi offers a fixed rate that does not vary with traffic, which is an advantage in São Paulo. - How do I pay for the official taxi?
You can pay at the counters with a card or cash. If you pay the driver directly, make sure they use the official fare table.
Critical Points: Smart Traveler Manual
The “Livrinho” Strategy at Guarucoop
Although most drivers are professionals, some might try to overcharge you without using the meter. All official drivers are required to carry a book of fixed rates (“livrinho”).
Strategy: If you didn’t pay at the counter, demand to see the price “livrinho” before starting the trip. If the driver refuses or only wants to charge via PIX, find another vehicle or report the unit number at the counter.
App Chaos in Terminal 2
The app pick-up zone in T2 is a critical point due to construction and lack of enforcement. Many drivers cancel if they don’t find you quickly or if internal traffic is gridlocked.
Strategy: Head to the exact point marked by the app (usually on the departure level, not arrivals) and maintain active communication. If traveling with lots of luggage or children, the official taxi will save you the walk and the stress of waiting.
Road Safety on Exit
Cases of aggressive driving on the Hélio Smidt highway have been reported by some taxi drivers.
Strategy: Do not hesitate to ask the driver to maintain a safe speed. If traveling with pets, Guarucoop is usually more receptive, but always notify them in advance.
Guarucoop – Official Airport Taxis
Image generated with AI
- Availability: 24 hours.
- Contact: guarucoop.com.br
- Counter locations:
- Terminal 1: departure and arrival halls.
- Terminal 2: east and west arrivals.
- Terminal 3: arrivals area.
- Estimated price to downtown São Paulo: R$ 110 – 140.
🗣️ User Experience: Travelers highlight that Spin type vehicles are ideal for groups of up to 5 people with large suitcases, something a conventional Uber cannot always cover.
Strategy: Always pay at the official counter before boarding. This guarantees the price and allows you to use any credit card without depending on the driver’s willingness.
Uber and Apps at Guarulhos Airport
Image generated with AI
- Uber / 99: Pick-up points on the arrivals level of all terminals.
- Estimated prices to downtown: R$ 90 – 110 (subject to surge pricing).
- Advantages: Cheaper and total control from your smartphone.
🗣️ User Experience: Many passengers report that app drivers sometimes avoid entering certain areas of T2 for fear of fines, leading to frequent cancellations.
Strategy: Have both Uber and 99 (very popular in Brazil) installed to compare prices and availability in real-time.
Quick Comparison: Guarucoop vs. Apps
| Feature | Guarucoop (Taxi) | Uber / 99 |
|---|---|---|
| Price to downtown | R$110-140 (Fixed) | R$90–110 (Variable) |
| Large luggage | ✅ Excellent (Spin) | ⚠️ Depends on car |
| SP Traffic | ✅ Doesn’t affect price | ❌ Can raise fare |
| Safety | High (Official) | Good (Check plate) |
Useful Tips Before Choosing Your Transfer
- 🚫 Informal Drivers: Ignore anyone offering “cheaper” transport walking through the hallway. It is the most common form of scam or abusive charges at the end of the trip.
- 🛑 Verification: Before getting into an Uber, confirm that the license plate and name match. Do not accept rides “off-app.”
- 👨👩👧👦 Groups: If there are more than 3 people with suitcases, the official taxi is usually more cost-effective and less stressful than ordering two Ubers.
Looking for other transport alternatives? Check our complete guide for leaving the airport, including trains, buses, car rentals, or if you need connection between terminals.