🚆 Train Service at Guarulhos Airport (GRU)

❓ FAQs about the train at GRU

• 📍 Where do I catch the train?
  The “Aeroporto-Guarulhos” station is located outside the airport, near Terminal 1. You cannot walk to T2 or T3; you need a connection bus.
• 💰 How much is the ticket?
  R$5.20 for both the regular service and the Airport Express. It is, by far, the cheapest option.
• 🔄 How do I get from the station to my terminal?
  There is a free shuttle bus service. Be careful: users report that this is the slowest part of the entire journey.
• ⏱️ How frequent is the train?
  Intervals can be up to 1 hour, especially for the Express service. Check the schedule before going down to the platform.

⚠️ Critical Points: Smart Traveler Manual

🚌 The Free Shuttle Bottleneck

The train station does not drop you off at Terminals 2 or 3. You must take a transfer bus that usually departs late, travels packed, and lacks air conditioning.

Strategy: If your flight departs from T2 or T3 and you arrive by train with less than a 2-hour margin, consider taking an Uber from the train station to your terminal to avoid missing your flight due to the internal bus delay.

🔥 AC Failures on the Express

Recurring cases have been reported where the air conditioning system shuts down on the Airport – Barra Funda route, generating stifling temperatures inside the cars.

Strategy: Always carry water with you. There are no vending kiosks at the station and, in the event of an AC failure, waiting inside the train can be very uncomfortable.

🚨 Door Security Alert

Travelers have reported technical failures where the train opens both doors (right and left) simultaneously upon arriving at the platform.

Strategy: Stay away from the doors until the train stops completely and always check before stepping out, especially if traveling with children or lots of luggage.